Delivery

🌐 WE SHIP WORLDWIDE 🌐 SUKOSHI is committed to delivering your orders as quickly as possible and at the lowest possible cost! Every order includes a tracking number for you to follow along its journey from us to you.

Delivery Rates & Times

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Below are the delivery fees for different options and destinations. Please refer to your post-purchase confirmation email with a tracking number for the most up-to-date information. Processing times are not included in delivery ETA.

Canada US UK EU International

Canada	ESTIMATED DELIVERY DAYS	DELIVERY RATES
Ontario & Quebec*	2-4 days	$9.95 under $65 FREE over $65
British Columbia*	3-6 days	$13 under $65 FREE over $65
Alberta, Manitoba, Nova Scotia & Saskatchewan*	4-6 days	$13 under $65 FREE over $65
New Brunswick, Newfoundland & Labrador, Nunavut, Northwest Territories, Prince Edward Island, Yukon*	3-9 days	$13 under $65 FREE over $65
*Remote Postal Code Area	3-9 days	Calculated at checkout

In Canadian Dollars, excludes taxes. Days noted are business days. E-Gift Cards are delivered via email for FREE within 24 hours.

USA	ESTIMATED DELIVERY DAYS	DELIVERY RATES
All States	4-8 days	$10 under $55 FREE over $55

In US Dollars, excludes taxes. Days noted are business days. E-Gift Cards are delivered via email for FREE within 24 hours. We deliver to the contiguous United States.

UK	Estimated Delivery Days	Delivery Rates
	6-10 days	£17 under £55 £11.50 between £55 - £90 FREE over £90

In GBP (£), excludes taxes. Days noted are business days. Estimated delivery days do not include custom clearance period. E-Gift Cards are delivered via email for FREE within 24 hours.

EU	Estimated Delivery Days	Delivery Rates
Zone 1: Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Malta, Netherlands, Norway, Portugal, Spain, Sweden	6-10 days	€17 under €55 €11.50 between €55 - €90 FREE over €90
Zone 2: Croatia, Estonia, Latvia, Lithuania	6-10 days	€19 all orders
Zone 3: Poland	6-10 days	zł81.91 all orders
Zone 4: Hungary	6-10 days	6,722 Ft under 21,683 Ft 4567.17 Ft between 21,683 Ft - 35,743 Ft FREE over 35,743 Ft
Zone 5: Iceland	6-10 days	2535 Íkr under 8,201 Íkr 1715 Íkr between 8,201 Íkr - 13,420 Íkr FREE over 13,420 Íkr
Zone 6: Switzerland	6-10 days	17 CHF under 54 CHF.  11 CHF. between 54 Fr. - 88 CHF. FREE over 88 CHF.

Excludes taxes. Days noted are business days. Estimated delivery days do not include custom clearance period. E-Gift Cards are delivered via email for FREE within 24 hours.

* Customers may be contacted for an additional delivery cost depending on the delivery carrier.

Other Countries	Estimated Delivery
All Orders	Calculated at checkout

Rate Adjustments

For orders exceeding 2kg/4.4lb, you may be contacted for an additional delivery cost depending on package size and delivery destination.

Tracking

SUKOSHI utilizes multiple carriers, including UPS, UniUni, FedEx, Fleet Optics, Flashbox, and Canada Post, to ensure that your orders are delivered in the best possible timeframe based on volume and expected delivery times.

While we cannot guarantee which carrier will be used for your order, you are welcome to reach out to our Customer Service team with your order number if you have a preferred carrier. We will do our best to accommodate your request.

Flashbox orders require a prompt response by the customer to ensure same-day delivery within the Greater Toronto Area. Delivery occurs between 4-10PM ET.

All orders will receive a post-purchase email including a tracking number. If you did not receive a confirmation email, kindly check your spam folder or contact our customer support team at hello@sukoshi.com and we will be happy to assist you. 

Although we try our best to deliver your items out as soon as possible, delivery times may vary depending on a number of factors:

• Delivery company's processing times
• Custom examination (when bound outside Canada)
• Delays due to adjustment requests, holidays, weather conditions, unexpected events

Failed or Unclaimed Delivery

Your order may be returned to us when unclaimed or due to an incorrect/incomplete shipping address. These failed delivery attempts are considered undeliverable.

When an undeliverable package is returned to us, we can either issue a refund or attempt to re-ship the package (additional fee applies). In the case that an undeliverable order is cancelled by the customer, the original delivery fee will be applied. In some cases, an additional handling fee (15% of the value of your order) will be applied.

If your package is undeliverable or returned to us due to an error on the part of our Delivery Service Provider, we will re-send your order at no additional cost to you.

Policies

• Domestic sales tax will be applied to orders based on order destination and in compliance with federal, state and local laws.
• For US, UK, EU & BRAZIL customers, international duties and taxes are unpaid for both paid and free shipping. Your package may also incur handling fees charged by the final carrier and/or custom charges at delivery.
• SUKOSHI is not responsible for any fees charged at delivery. Such fees are the responsibility of the customer and are non-refundable in any form. All SUKOSHI policies are subject to change without advance notice. Be aware of your local custom regulations.
• Please ensure that all of your information is correct prior to submitting your order (ex. address, zip/postal code, phone number, billing address) as SUKOSHI is not responsible for additional fees to reship the order.
• We reserve the right to consolidate orders going to the same address in one delivery.

If you have any questions or concerns, please refer to our FAQ page or email us at hello@sukoshi.com and we will be happy to assist you.